Patient recall that actually books the visit.

The problem: Patients told to return for a review, new glasses or surgery don't come back, and your staff can't call them all.

What Promptly does

• Reads your OPD register exactly as you export it
• Finds who is due and why: surgery advised, review due, glasses
• Removes wrong numbers, landlines and repeat visits before any call

The problem: An SMS or a recorded message can't answer “what is the fee?” or “are you open on Sunday?”, so the patient simply doesn't come.

What Promptly does

• A two-way call in natural Telugu: patients can interrupt, ask, or say “call me later”
• Answers fee, timings and address from the facts you approve, and nothing else
• Agrees a day and morning or evening, then books it
• Tries again later when nobody picks up

The problem: A count of calls made doesn't tell you who actually walked in, or who would have come anyway.

What Promptly does

• Each booking gets a 4-digit voucher code
• Your receptionist enters it at the front desk, and the walk-in is counted
• Your receptionist enters the code at the front desk, and only then is the walk-in counted
• Every call recorded and transcribed, in Telugu and English

The problem: A careless call can give medical advice, upset a patient or run up your bill.

What Promptly does

• Says it is your automated assistant, and never diagnoses or advises on medicines
• On emergency signs, tells the patient to seek emergency care and flags the call for your staff
• Stops calling anyone who asks, on every future list too
• Prepaid wallet, daily limit, your calling hours, a 90-second cap and an emergency stop